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Privacy Policy
Our Commitment to Your Privacy
EF Educational Tours is committed to protecting the privacy of our online users. This notice applies to all information collected or submitted on this website or on www.eftours.ca.
We are a member of the Better Business Bureau of Mid-Western Ontario, Inc.
Our Commitment to Children's Privacy
Protecting the privacy of children is especially important. For that reason, we require parental consent from users under 18 who wish to make a reservation. A child's personal information will be used to complete a reservation but it will not be used in circumstances outside of what is required to operate the business or site.
Collection of Personal Information
EF Educational Tours maintains the confidentiality, security, and integrity of personal information that we obtain from our users. We limit the personally identifiable information we collect to only that which is required to provide you with information you request.
When visiting other websites linked from this one, submitting personally identifiable information is subject to that site's privacy policies. This applies to any external links from our site. We encourage users to check for privacy policies of any sites that collect personally identifiable information.
Collection of Non Personal Information
We collect site traffic data from cookie usage on our site. We also use information about IP addresses, types of Web browsers, Internet Service Providers (ISPs), referring and exit pages, operating systems, date/time stamps, and number of clicks to analyze trends, administer the site, track users' movement, and gather broad demographic information for aggregate use. IP addresses and the like are not linked to personally identifiable information.
We also keep track of search terms, so we know what visitors to our site are looking for. We do this so that we may better develop the site to meet the needs of our users.
The Way We Use Information
Personal information collected by EF Educational Tours is stored in secure operating environments that are not available to the public. However, should you provide personally identifiable information through email exchanges, we will protect your privacy to the best of our ability by monitoring the sessions, but always keep in mind that when you are in a public forum, you control the information you disclose. You should always be careful when distributing your personal information in this manner.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
Information you submit on our website will not be used for purposes other than those you specifically request. To respect the privacy of our users, we provide the opportunity to opt-out of types of communications. If you would like to be removed from the mailing list please email edtravel@ef.com.
EF Educational Tours may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personally identifying information.
Finally, we never use or share the personally identifying information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt out or otherwise prohibit such unrelated uses.
Our Commitment to Data Security
We exercise great care in providing secure transmission of our users' information from their computers to our servers by using encryption technology. We use secure online forms and store all information in protected operating environments inaccessible to the public.
Use of "Cookies"
"Cookies" are pieces of information that a website transfers to your computer's hard disk for record-keeping purposes. We use both session and persistent cookies. The use of cookies is an industry standard, used to provide useful features for customers. Cookies by themselves do not personally identify users, although they do identify a user's computer. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. If you do so, however, you may not be able to take full advantage of our website. Currently, we do not tie cookie usage to personally identifiable information.
Reviewing or Changing Your Information
You can access personal information and request changes via email at edtravel@ef.com, by calling our toll-free number at 1-800-263-2806, or by sending mail to:
Customer Service Department
EF Educational Tours
60 Bloor Street West
Toronto, Ontario
M4W 3B8
To delete or deactivate your account, please call 1-800-263-2806.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
Your Consent
By using our website, you consent to the collection and use of this information by EF Educational Tours. If we decide to change our privacy policy, we will post any changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. If we are going to use your personally identifiable information in a manner different from that stated at the time of collection we will notify you via email. You will have a choice as to whether or not we use your information in this different manner. If, however, you have opted out of communication with the site then you will not be contacted, nor will your personal information be used in this new manner. In addition, if we make any material changes to our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our website notifying users of the change. In some cases where we post the notice we will also email users who have opted to receive communications from us, notifying them of the changes in our privacy practices.
Tell Us What You Think
EF Educational Tours welcomes your questions and comments about privacy. Should you have any questions or concerns about our privacy policies, please call us at
1-800-263-2806 or send us an email at edtravel@ef.com.
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